Introduction

This Privacy Policy explains how ThomTech Solutions (Pty) Ltd collects, processes, stores, and protects your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

By using this website, you consent to the processing of your personal information as outlined in this policy.

Information We Collect

We may collect the following personal information:

• • • Full name and surname
    • Email address and contact number
    • Billing and delivery address
    • Payment-related information (processed via secure third-party gateways)
    • IP address and browsing behaviour

Lawful Basis for Processing

We process personal information based on:

• • • Your consent
    • Performance of a contract (order fulfilment)
    • Compliance with legal obligations
    • Legitimate business interests (fraud prevention, service improvement)

Use of Personal Information

Your information is used to:

• • • Process and deliver orders
    • Communicate order updates
    • Provide customer support
    • Improve website functionality
    • Send marketing communications (only where consent is given)

Sharing of Information

We do not sell personal information.

We may share data with:

• • • Payment gateways (PayFast, Yoco, etc.)
    • Courier partners
    • Hosting and technical providers

All third parties are required to maintain confidentiality and data protection.

Data Security

We implement reasonable technical and organisational measures to protect personal information against unauthorised access, loss, or misuse.

Your Rights (POPIA)

You have the right to:

• • • Access your personal information
    • Request correction or deletion
    • Object to processing
    • Withdraw consent

Contact: connect@thomtechsolutions.co.za

You may also lodge a complaint with the Information Regulator.

Retention of Information

We retain personal information only as long as required by law or for operational purposes.

Cookies

Cookies are used to improve user experience. You may disable cookies via browser settings.

Contact

Email: connect@thomtechsolutions.co.za
Phone: +27 76 696 4436